Improving quality management

The application of customer principles within each organisation helps to improve added value and the development of competitive advantages.

Our team of consultants is ready to implement modern quality management procedures that will not burden your employees or organisation with unnecessary administration.

Key products

  • Quality management system audits
  • Simplification and improving the efficiency of bureaucratic quality management systems
  • Implementation of top quality management processes and techniques
  • Ensuring quality management through outsourcing
  • Creation of “lean” organisation documentation

Typical customers

  • Organisations developing a quality management system
  • Managers of organisations that want to improve the quality of their services and products
  • Organisations that are not satisfied with the existing quality management system
  • Organisations that are preparing for certification audits

Solution benefits

  • Improved customer satisfaction
  • Higher customer loyalty
  • Reduction of costs for “poor quality”
  • Reduction of administrative burdens
  • Improved control

The European Regional Development Fund and the Ministry of Industry and Trade of the Czech Republic support investments in your future

2008 Copyright Šikland Consulting | Contact us